Refund Policy

The FigJoy Lifetime license — and the first payment of a new Pro subscription — come with a 14-day money-back guarantee, counted from the day of purchase. You don't need a reason — "I changed my mind" is enough. No forms, no hoops, no guilt trip.

You can cancel Pro anytime — cancellation takes effect at the end of the current billing period, and you keep Pro features until then. Renewal payments aren't refundable as a rule, but if you simply forgot to cancel and haven't used FigJoy since the renewal, email me — I'm reasonable about it.

Two ways, whichever is easier for you:

• Reply to your Paddle receipt email. Paddle is our merchant of record and processes all refunds — replying to the receipt goes straight into their refund flow.
• Email hamzahadjtaieb@gmail.com with your order reference (it's on the Paddle receipt) and I'll trigger the refund for you.

Once approved, Paddle returns the money to your original payment method — typically within 5–10 business days, depending on your bank.

Your lifetime license is deactivated and your account returns to the free tier. Everything free on FigJoy keeps working for you exactly as before.

As a rule, no refunds are issued after the 14-day window. That said — if something is genuinely broken and I can't fix it for you, email me at hamzahadjtaieb@gmail.com and I'll make it right. I'm not interested in keeping money from someone the product failed.

Free components, free prompts and free backgrounds cost nothing, so there is nothing to refund — enjoy them.